Help Center

How Can We Help?

Everything you need to know about renting and hosting with Chicago's premier car sharing platform. Can't find your answer? We're just a call away.

Unlimited Mileage
24/7 Support
No Hidden Fees

Getting Started

Everything you need to know to start renting

Pricing & Payments

Transparent pricing with no hidden fees

Policies & Responsibilities

Clear expectations for a smooth rental experience

Insurance & Protection

Understanding your coverage and the Graves Amendment

Become a Host

Earn money by sharing your vehicle

Support & Emergencies

We're here for you 24/7

Quick Reference: Key Policies

Unlimited Mileage

Drive as much as you want. No per-mile charges, ever.

$20 Toll Deposit

Covers I-Pass tolls. Excess charged at drop-off, unused refunded.

Full Tank Return

Return with full tank. $25 service fee if not full.

Full Insurance Required

You must have full coverage auto insurance at all times.

Illinois Only

Vehicle must stay in Illinois unless approved in writing.

$50 Late Payment Fee

Payment due by 8PM. $50/day fee for late payments.

Still Have Questions?

Our Chicago-based support team is here to help. We typically respond within an hour during business hours.